Privacy Policy

Lead qualification bot for Instagram and Facebook Messenger · Last updated: 10 September 2026

Data Controller: Another World VR Corp. (“Another World”, “we”, “us”).

Mailing address: 700 North Fairfax St., Suite 614, Alexandria, VA 22314

Data Protection / privacy contact: info@another-world.com (ATTN: Privacy Matter)

This policy covers the messaging lead bot hosted at https://instbot.another-world.com. Our broader franchise website policy is available at franchise.another-world.com/privacy-policy.

1. What this service does

When someone comments on or messages our Instagram or Facebook Page about a franchise opportunity, our bot may open a private conversation, ask qualification questions (country/city, premises, budget, phone), and create or update a lead in our CRM (Kommo) so a manager can follow up.

2. Personal data we process

Messaging platform identifiers (e.g. Instagram/Facebook chat or Page-scoped user id, username/display name if provided)
Message content you send during the qualification dialogue
Country and city of interest, whether you have premises, budget range, and phone number
Technical metadata needed to deliver the service (channel id, timestamps, delivery status)
CRM identifiers (contact/lead/task ids) after sync

3. Purposes and legal bases

Respond to your franchise inquiry and qualify leads — performance of pre-contractual steps / legitimate interests (Art. 6(1)(b)/(f) GDPR where applicable)
Route the lead to the correct sales manager and create a CRM task — legitimate interests in operating our franchise sales process
Security, abuse prevention, and audit logs — legitimate interests
Legal compliance — Art. 6(1)(c) where required

4. Sharing

We share data with processors that help us run the service:

Messaging infrastructure providers (e.g. Meta platforms; Wazzup or equivalent transport)
CRM provider (Kommo) used by our sales team
Hosting / infrastructure providers for this application
Limited AI/NLP providers used only to interpret geography or ambiguous intent in messages

We do not sell your personal data. We may disclose information if required by law or to protect rights and safety, as described in our franchise website Privacy Policy.

5. International transfers

Servers and processors may be located in the United States and other countries. Where GDPR applies, we use appropriate safeguards (including Standard Contractual Clauses where required), consistent with Another World VR Corp.’s practices described at https://franchise.another-world.com/privacy-policy.

6. Retention

We keep conversation and lead data only as long as needed to handle your inquiry, manage the CRM record, resolve disputes, and meet legal obligations. You may request earlier deletion as described below.

7. Your rights & data deletion

Depending on your location you may have rights of access, rectification, erasure, restriction, portability, and objection. To exercise rights or request deletion of data processed by this bot, email info@another-world.com with subject “Lead Bot Data Deletion” and your Messenger/Instagram username or Page conversation context.

Step-by-step instructions: https://instbot.another-world.com/data-deletion.

If you remove our Facebook app and request deletion through Facebook, we also honor Meta’s data deletion callback when configured.

8. Children

This service is directed to adults exploring a business franchise opportunity and is not intended for children under 13 (or the age of digital consent in your country).

9. Changes

We may update this page by posting a new version here. The “Last updated” date will change accordingly.

10. Contact

Another World VR Corp.
700 North Fairfax St., Suite 614, Alexandria, VA 22314
Email: info@another-world.com