Data deletion instructions

How to request deletion of personal data processed by the Another World franchise lead bot.

Option A — Email request (always available)

1. Send an email to info@another-world.com with subject Lead Bot Data Deletion.
2. Include your Instagram or Facebook username / Page conversation context, and the approximate date of the chat.
3. We will confirm receipt, delete or anonymize bot conversation data and related CRM fields where we are the controller, and reply when complete (usually within 30 days).

Option B — Facebook Apps and Websites

1. Open Facebook → Settings & privacy → Settings → Apps and Websites.
2. Remove the Another World app (when connected) and use Send Request for data deletion if offered.
3. Meta will call our secure callback at https://instbot.another-world.com/webhooks/meta/data-deletion. You will receive a confirmation code and a status URL.

What we delete

• Message content and qualification answers stored by the bot
• Phone numbers and contact identifiers tied to the conversation where feasible
• Associated CRM custom fields we control for that lead, subject to legal retention (fraud, disputes, accounting)

Full privacy details: Privacy Policy.